Effective Date: 4 July 2025

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At Natural Inner Health, your privacy is respected. This policy outlines how I collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

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1. What Personal Information I Collect

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I may collect the following information when you contact me via the website, email, phone, or in person:

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• Full name

• Email address

• Phone number

• Date of birth

• Health-related information you choose to share

• Details relevant to your enquiry or booking

• Any other information you voluntarily provide

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2. How I Collect Your Information

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Your information is collected when you:

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• Submit a contact form on my website

• Send an email or message

• Book or enquire about a service

• Share information during a consultation

 

3. Why I Collect Your Information

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I collect your personal information to:

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• Respond to your enquiries

• Provide holistic health services tailored to your needs

• Maintain accurate client records

• Issue invoices, receipts, or other administrative documents related to your sessions

• Send appointment confirmations or follow-ups

• Comply with legal and professional obligations

 

4. How Your Information Is Stored

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Your information is stored securely in password-protected digital systems and/or locked physical files. I take reasonable steps to protect your data from misuse, interference, loss, and unauthorised access.

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5. Disclosure of Personal Information

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Your information will never be sold or shared for marketing purposes. It may only be disclosed:

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• With your consent

• When required by law

• To other health professionals with your permission, if relevant to your care

 

6. Accessing or Correcting Your Information

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You have the right to access or request correction of your personal information. Please contact me at info@naturalinnerhealth and I’ll respond within a reasonable timeframe.

 

7. Website Analytics & Cookies

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My website may use cookies or analytics tools to improve user experience. These do not collect identifiable personal information unless you voluntarily provide it.

 

8. Contact & Complaints

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If you have any questions or concerns about your privacy, or wish to make a complaint, please contact:

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Tammy Miller
Natural Inner Health

ABN: 91 469 625 792

Email: info@naturalinnerhealth.com